Firestone Pro Plumbing is a dispatch service. We answer the phone at (303) 552-3896 around the clock and connect Firestone homeowners and businesses with licensed plumbers. We do not run the trucks ourselves, and we would rather say that clearly than hide it.
This page explains how that works, what we do and do not do, and how you can check the plumber who shows up. Our address is 10945 Colorado Blvd, Firestone, CO 80504.
What a dispatch service is
A dispatch service sits between you and the plumber. When you call, we listen, work out what kind of problem you have and send the job to a licensed plumber who does that work. The plumber then arrives, looks at the problem and handles the repair.
This helps most at night and on weekends, when finding a plumber who picks up the phone is hard. It also means one number reaches plumbers for drains, water heaters, leaks and sewer lines, so you do not have to guess which company to call.
What we do and what we do not do
What we do
- Answer the phone 24/7.
- Match your job to a licensed plumber.
- Offer same-day appointments when available.
- Explain pricing before work starts.
- Tell you honestly if a problem can wait.
What we do not do
- Promise an arrival time.
- Publish prices that depend on the job.
- Diagnose soil or foundation movement.
- Make claims about reviews or ratings.
- Speak for your insurer.
How pricing is explained before work starts
Plumbing costs depend on the job. A clog near the fixture is a different task from a blockage deep in the main line, and a heater swap differs from a heater repair. For that reason we do not post prices on this site.
Instead, the plumber explains what is wrong, what the repair involves and gives you a clear price before work starts. You can ask what might change the number, and you can say no. If you want to compare, ask the same questions of anyone else.
How to check the plumber who arrives
Colorado licenses plumbers at the state level. You can look up any plumber yourself.
- Ask for the plumber's license number.A licensed plumber should be able to give it to you.
- Use the DORA online license lookup.The Colorado Department of Regulatory Agencies keeps the lookup. Search the name or number and confirm the license is active.
- Ask the Firestone building division about permits.Permit rules vary by job. The Town's building division can tell you whether your work needs one, and the permit lists the licensed plumber.
What you can expect when you call
A dispatcher answers, asks what is happening, and asks for the street address. Describe the problem in plain words. If water is moving, say so first, and we will tell you which valve to close before anything else.
The dispatcher matches the job to a licensed plumber who can reach your address. If a same-day appointment is open, we offer it. If it is a planned job such as a water heater swap, we can set a day that suits you instead.
Before work starts you hear the price and what it covers. If the plumber finds a bigger problem once the pipe is open, the price is explained again before anything changes. You are always free to say no and keep the price you were given for the first step.
Why Firestone
Firestone has grown quickly, and many homes are newer than the pipes in older towns nearby. That changes the calls we take: more water heaters and failed connections, fewer corroded supply lines. We write about those realities on our services page and our areas page instead of general plumbing talk.
Common questions
No. We are a dispatch service that connects you with licensed plumbers. The plumber who comes does the repair, and we handle the call and the match.
Ask for the license number and check it with the DORA online lookup. The Town of Firestone also verifies licenses on permits for licensed work.
No, because they depend on the job. You hear a clear price before work starts, and you choose whether to go ahead.
No. A soil engineer identifies expansive clay and foundation movement. We handle the plumbing side, such as leaks, sump pumps and drainage lines, as covered on basement waterproofing.
Yes. The line at (303) 552-3896 is answered 24/7, and urgent calls are treated as urgent.